E-resource troubleshooting
Below are some commonly asked questions. If they don’t address your need, please Ask Us!
I can’t get into a database or ejournal that I know MIT subscribes to. What’s wrong?
In order for publishers to recognize you as an authorized MIT user, you must have an MIT IP address or be coming through our proxy server. If you’re on an MIT wireless network, make sure you’re connected to “MIT Secure.” A few resources require you to come through the proxy server even when on-campus. This can be done by going through the Barton Catalog, using the “get” URLs in Vera or manually inserting the proxy string. See authenticate to online resources for more information.
I need an article from a journal that Vera says we own, but I’m bring prompted to pay for it. What’s wrong?
Can MIT alumni or non-MIT users access these resources?
Only current members of the MIT community may access our paid electronic resources from off-campus. Resource vendors impose license restrictions which prevent us from offering off-campus access to anyone outside the immediate MIT community.
Alumni and non-MIT users may come to campus and access many of these resources from our visitor computers.
I’m having problems logging into BartonPlus, what should I do?
Review the information found on the Touchstone sign-on page for your BartonPlus folder.
If you’re still having problems with BartonPlus, please report the issue via Ask Us.