Access stored records

Retrieve records stored at Iron Mountain

• Contact us at rmprogram@mit.edu to retrieve boxes from Iron Mountain.
• Indicate the barcodes and box numbers.
• Orders placed before 3:00 PM may arrive as soon as the next day.

Return records to Iron Mountain

• Contact us at rmprogram@mit.edu to return boxes to Iron Mountain.
• Indicate how many boxes need to be picked up.
• When the pickup order is placed, you will receive a confirmation email.

Request Image on Demand for select records

• If your office stores records offsite, contact us at rmprogram@mit.edu to request a PDF via Iron Mountain’s Image on Demand service. Indicate the barcode, box number, and the name of the file you would like scanned.
• Orders placed before 3:00 PM are typically delivered within two business days.
• When the order is placed, you will receive an email confirmation.

Coordinate destruction of records stored at Iron Mountain

• If your office stores non-permanent records offsite, contact us at rmprogram@mit.edu to generate a list of boxes that have reached their destruction dates.
• The Records Management Program will work with your Records Management Liaison to approve and facilitate shredding.