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Have a research question but aren’t sure where to begin? Starting to work on your thesis? Want to know if we have a book?  There are many ways we can help members of the MIT community – just ask us.

Chat with us

  • For quick questions about borrowing, requesting, and course reserves. Our chat team is available Monday-Friday, 10am-5pm, except for Institute holidays (MIT only).

Email us

  • For questions about research, coursework, or technical troubleshooting of library resources – email us (MIT only). We’ll get back to you by 5pm the next business day and often much sooner.
  • For questions about Distinctive Collections materials like Institute Archives, rare books, and special collections – Ask Distinctive Collections.

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Tell us what you need

  • Suggest a purchase (MIT only) – We welcome suggestions for materials that support teaching, study, and research at MIT.
  • Tell us (MIT only) – Give us feedback on anything. Let us know what is working well or not so well.