We’re here to support you. Our services are evolving to support online learning and remote working at MIT. See our service updates for the latest information.
Monday-Tuesday, April 19-20: Ask Us services are not available over the holiday, and will resume on Wednesday, April 21.
Please reach out for help with accessing specific resources or services, or to discuss your needs more broadly.
Chat with us
- Chat with us Monday-Friday, 10am-5pm, except Institute holidays. (MIT only)
Email us
- Email us – we’ll get back to you by 5pm the next business day. (MIT only)
Contact a subject expert
- Ask our subject librarians and experts for help with materials for your classes or research – they know the resources in your topical areas.
- Not sure where to start? Request a research consultation and we’ll connect you with the right person. (MIT only)
Tell us what you need
- Suggest a purchase (MIT only)
We will expedite any requests related to the transition to online learning and remote work. - Tell us (MIT only)
Give us feedback on how we can adapt or change our services to better meet your needs. Or let us know what’s working well.