You asked us to bring it back, and we were happy to oblige! Starting Monday, February 3, if you have a question, you can ask us via chat. For the spring term, the service will be staffed as a beta from 12-5, Monday through Friday. To ask a question, just type your Kerberos ID in the chat box on the Ask Us! page. Of course, you’re still welcome to ask questions in person, over the phone, or via e-mail. We just figured sometimes it’s easier to get a real-time answer on your computer, tablet, or mobile device.
Got feedback on the new service? Tell us! We still consider it a beta, so your input will help us to make it better. Interested in what else might be new in the Libraries? Check out the list on our betas page!