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Download a Sample article PDF File (2MB) Download a sample Thesis PDF file (8MB) Other Links:
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 FAQ: Electronic Document Delivery |
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How does Web-Docs Delivery Work? Web-Docs is a service offering electronic desktop delivery of journal articles and theses from the MIT Libraries directly to you. Documents are scanned and delivered to the desktop via the Web as high-quality images in PDF for printing. An email message from web-docs@mit.edu will notify you that your order is ready. This email message will contain:
By clicking on the link, you may access your documents by entering your login ID and PIN. You will then see a list of your available documents. When your order is ready, you will be notified by email. This email message will contain:
You will receive a notification email with this same information each time you receive a new document. You will not receive a new PIN for each document order--your PIN will stay the same. Do I have to check my email account to access my documents? You will need to check your email when receiving your first Web-Docs document in order to get your PIN. After that, you can go directly to the Web-Docs Document Pickup page and log in with your email address and PIN. However, you will still receive a notification email each time you receive a new document from Document Services. I accidentally deleted one of my documents. Can I get it back? Please contact Document Services within 24 hours of the document deletion. You will be asked to supply the title of the document. Documents will be automatically deleted by the Web-Docs server after you have viewed the document five times or after two weeks, whichever comes first. I will be traveling out of town. How can I make sure that my documents won't be lost after two weeks? You can request that your document(s) be sent to an alternate recipient or email account so that they can be viewed and printed within the two weeks. If you already have a PIN, you may view or print your documents while out of town by visiting the Web-Docs Document Pickup page directly. Will I receive an receipt for my Web-Docs order? Your receipt will either be inserted as the first page of your document or as a separate file. How long will it take to download my document? Downloading time may vary depending on the speed of your Internet connection and/or modem, as well as the speed of your computer. Users with a dedicated Internet connection over a network can download items in a very short amount of time...sometimes only a matter of seconds. Dialup access using a modem is the slowest method. Here are some approximate times using a 56k modem:
It is very difficult to anticipate how large the file size will be based on the page count. The amount of pictorial content, type styles, and document format greatly influence the electronic file size as well as the download time. These times should be used as a general guideline. If
you are concerned about how long it will take to download a document
from Web-Docs, try downloading this sample PDF
file. Can you send the Web-Docs document to me as an email attachment? We cannot send Web-Docs documents as email attachments due to the fact that the PDF versions of documents can be very large. Sending attachments creates a great deal of network traffic, and many Internet providers limit the size of incoming or outgoing attachments on their servers. If you are having difficulty downloading your document due to a firewall or other security issues, please contact us. For materials from Document Services, contact web-docs@mit.edu. For materials from the Library Storage Annex, contact annex-docs@mit.edu. Please include author, journal title, or other citation information in your message, to allow library staff to better assist you. Make sure your web browser is activated and that you have Adobe Acrobat Reader version 5.0 or better on your system. Get Adobe Acrobat Reader. If you have problems with an older version (versions 4-6) it is recommended that you upgrade to the latest version. There are known problems Mac OS X, Safari browsers, and PDF files. Before using up all 5 views of your document, try a different browser such as Netscape or Firefox. There is a browser plug-in available to improve PDF viewing for Mac OS X 10.3 or later that works within the Safari or other browsers, called Plug In PDF, which is freely available for personal use. If you receive the message "The file is damaged and could not be repaired", try one of the solutions below based on the browser you are using. Internet Explorer 6 If you are having problems opening your document within Microsoft's Internet Explorer, please try the following:
Firefox 1.5 There is a known problem when using the Firefox browser when Adobe Acrobat 6.0 Professional is installed on your computer. Large PDF files may not open. This issue can be solved by changing your browser configuration:
Firefox 1.0 There is a known problem when using the Firefox browser when Adobe Acrobat 6.0 Professional is installed on your computer. Large PDF files may not open. This issue can be solved by changing your browser configuration:
Netscape 8.1 If you have problems opening PDF files in Netscape try changing your browser configuration:
Mozilla 1.7 If you are having problems opening your document within Mozilla, please try the following:
If you receive an 'Internal Server Error', please contact web-docs@mit.edu immediately. The file you are trying to access is corrupt and will have to be reloaded to the server. Why does an error message display as a blank white page when I try to open it from Netscape Navigator? Please see the answer to this question in the About Acrobat Reader section below. Why am I having trouble viewing my documents when using Internet Explorer? If you are using Internet Explorer and are having problems viewing documents, consult the Internet Explorer fix at Q262213" 'Error Locating Object Handler' Downloading Portable Document Format File" from the Microsoft Product Support Services site or try using the Netscape browser. When viewing my file in Acrobat, why does the copyright page look normal, but the other pages look like thumbnails? The copyright page that is inserted at the beginning of all web-docs materials has a very large page size. Therefore when you advance to the first page of you document, which is usually 8.5" x 11", the pages look like thumbnails. If you adjust the zoom percentage or do ctrl-0 (zero) (on a Mac hit cmd-0 (zero)), this will make the pages fill the space. If you want to change your settings in Acrobat so that different size pages won't display like this, go to Edit -> Preferences -> Page Display, and under Magnification set it to Automatic. This should make each page fill the screen as you scroll through regardless of the page's size. Acrobat Reader is a free, popular, and widely available PDF viewing program. Adobe is the company that developed the Portable Document Format (PDF) standard. Although other programs can read PDF files, Acrobat Reader in particular is a consistent and stable application which is well documented and supported. Why does my document display as a blank white page when I try to open it from Netscape Navigator? This results from a certain setting in Netscape Navigator and Acrobat Reader. If you are able to modify the settings in Acrobat on your computer, please try the following:
Contact web-docs@mit.edu if you have additional questions. |
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