Technology Operations

Desktop Support Group | Production Services Group

Our mission is to provide for the Libraries’ technology needs by

• supporting hardware and software deployed throughout the Libraries for use by staff and patrons
• providing technology training
• advising staff on potential uses of technology in support of their work
• tracking emerging technologies
• communicating and collaborating with MIT’s Information Systems.

Mailing address:
Systems and Technology Services
Building E25-131
77 Massachusetts Ave., Cambridge, MA 02139

for more information:
Nina Davis-Millis, Head, Systems and Technology Services
617.253.5652 | ninadm@mit.edu

The Desktop Support Group

• provides technical support to library staff
• oversees the maintenance of all staff and public computers
• supports a variety of non-Unix servers and other centralized services

Its members are:

Pamela Nicholas, Library Technology Consultant
617.253.1612 | E25-131 | pmn@mit.edu

Tim Rix, Library Technology Consultant
617.258.5009 | E25-131 | ter@mit.edu

Michael Aguocha, Local Technology Expert
617.253.5226 | E53-100 | maguocha@mit.edu

Noel Atkins, Local Technology Expert
617.258.9776 | 10-500 | natkins@mit.edu

Olimpia Estela Caceres-Brown, Local Technology Expert
617.253.5680 | 14S-134 | olimpia@mit.edu

James Eggleston, Local Technology Expert
617.253.4426 | 14S-200 | jceggles@mit.edu

The Production Services Group

Includes staff dedicated to technology-based projects and services

Its members are:

V. Alex Brennen, UNIX Systems Administrator
617.253.9327 | E25-131 | vab@mit.edu

Carl Jones, Enterprise Systems Manager
617.253.1618 | E25-131 | carlj@mit.edu

• serves as a resource to the MIT Libraries in the areas of project analysis and project management.
• provides technical expertise to library projects, and performs detailed analysis of projects that have technological components.
• as a senior member of the Technology Services Department and resident technology expert, advises the department head on technological issues.

Christine Moulen, Library Systems Manager
617.253.0757 | E25-131 | orbitee@mit.edu

• supports and maintains the Barton system

Rich Wenger, Systems Programmer
617.253.0035 | E25-131 | rwenger@mit.edu

• supports Unix and Solaris servers
• develops and maintains Aleph Oracle applications and other library systems