MIT Libraries

Email the webmaster

For the issues below, please use the Ask Us! service (MIT only):

  • an online resource is down
  • you can’t get authenticated to use an online resource, to use Your Account in Barton, to make an ILB request, etc.
  • you need reference help or can’t find the information you’re looking for
  • you have a question about books you’ve borrowed, fines, or any of our services

You’ll get a faster response and reach the staff most qualified to help you.

However, if you have a comment about the web site, are having trouble using the Ask Us! form, or are not from MIT, please email webmaster@libraries.mit.edu, and we’ll respond to or refer your question as soon as possible.

Please note if you aren’t from MIT:

The MIT Libraries do not provide research services to outside users.

We’ll provide limited in-person reference and telephone assistance (help with the online catalog and referral to collections and services). Full reference service is provided only for federal government depository collections. See: Library services for outside users