MIT Libraries

Email the webmaster

For the issues below, please use the Ask Us! service (MIT only):

  • an online resource is down
  • you can’t get authenticated to use an online resource, to use Your Account in Barton, to make an ILB request, etc.
  • you need reference help or can’t find the information you’re looking for
  • you have a question about books you’ve borrowed, fines, or any of our services

You’ll get a faster response and reach the staff most qualified to help you.

However, if you have a comment about the web site, are having trouble using the Ask Us! form, or are not from MIT, please email, and we’ll respond to or refer your question as soon as possible.

Please note if you aren’t from MIT:

The MIT Libraries do not provide research services to outside users.

We’ll provide limited in-person reference and telephone assistance (help with the online catalog and referral to collections and services). Full reference service is provided only for federal government depository collections. See: Library services for outside users