(PDF version)

Libraries
by Ann Wolpert

Public Services
by Steve Gass

Collection Services
by Carol Fleishauer

Administrative Services
by James Mullins

Technology Planning and Administration
by MacKenzie Smith

Appendix A

About Us > Annual Reports

MIT Libraries
Annual Report FY 2002-2003

Appendix A

REWARDS AND RECOGNITION
Infinite Mile Awards

Innovation and Creativity

Sarah Williams was honored for creating a new, highly successful campus-wide GIS service in partnership with Information Systems. She was recognized for her ability to collaborate across many boundaries both in the Libraries and Institute-wide, her boundless enthusiasm and energy, and her innate commitment to service.

Pat Flanagan and Catherine Friedman were granted a team award for their work with their staff and other MIT groups to envision library services for the new Sloan/East Campus building complex. Working in a very short timeline, they coordinated benchmarking efforts, faculty and student surveys, and a collections count as well as facilitating their staff in innovative thinking about the future of library services.

Communication and Collaboration

Laura Lucero was honored for her extraordinary interpersonal skills and the deeply humane way in which she approaches workplace relationships, as well as for her valuable contributions and dedication to the libraries. She was recognized for her unique ability to step into challenging situations to get things back on track, her reliably human touch in an increasingly mechanized environment, and her ability to transform even everyday working relationships into meaningful interactions between caring people.

Marilyn McSweeney was recognized as an exceptional leader of a hard-working, cooperative, innovative department, staffed by workers who feel mentored and respected. She is described as caring, compassionate, calm, and trusting and as working with an honest and open communication style and noted for carefully keeping department staff well-informed of system-wide efforts and regularly asking for their input.

Jennifer Edelman, Pat Flanagan, Steve Gass, Colin, Homiski, and Lisa Horowitz were granted a team award to recognize their efforts in leading the MIT Libraries in developing its Reference Vision. The team was cited for its high degree of risk taking, involving staff in the development of the vision, and quickly providing a vision for our future Public Services.

Results, Outcome and Productivity

Deborah Helman was recognized for her outstanding leadership of the Barker staff during her recent role as the Interim Library Head. In this temporary assignment she was able to move the organization forward, providing new and improved services. Deborah was cited for her ability to communicate with her staff, translate their ideas into action, and to challenge them in a positive way.

Lauren Moffa, Walter Powers, and Arnie Sheinfeld were given a team award for their prodigious contributions in cataloging the DDC serials collection at RSC, and for their overall service to the staff of the MIT Libraries. They were recognized not only for the accuracy, knowledge, grace and speed in which they performed the specific job they were assigned but for extending their work to include correcting, updating and performing minor miracles on existing catalog records and developing procedures to share with all library staff. This team's work has benefited both the MIT Libraries' staff and its users.

Community

Maggie Bartley was honored for her leadership in developing workshops and tools that help students conduct research independently. The Business Database Advisor and the classes tailored to Sloan School students were created in a collaborative fashion that has enhanced team spirit at Dewey Library, and these efforts have provided a model from which other libraries at MIT can learn and build upon.

Preservation Services staff Jennifer Banks, Kate Beattie, Chris Coughlin, Heather Kaufman, Christine McCarthy, Nummi Nummerdo were honored as a team for their rapid and efficient response to a crisis. They remedied the disaster situation that arose when a pipe burst in the Rotch Library Stacks, damaging books on all five floors. They worked on all affected areas, removing and sorting the damaged books, expertly directing staff, and arranging for an outside vendor to come and install special drying equipment and remove books to their facility for intensive drying. They inspired confidence and helped to allay the dismay that accompanies a book disaster, and by their support and professionalism demonstrated the very best spirit of community.