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Libraries
by Ann Wolpert

Public Services
by Steve Gass

Collection Services
by Carol Fleishauer

Administrative Services
by James Mullins

Technology Planning and Administration
by MacKenzie Smith


 

 

 

 

 

 

 

 

 

 

 

 

 

 

MIT Libraries
Annual Report FY 2001-2002

Director, Libraries

In the natural life cycle of healthy organizations there are, from time to time, years that stand out as truly extraordinary. Just as the month of June in New England produces furious growth and dramatic flowering in our region’s gardens, so too are there times in the life of an organization when everything seems to come into bloom at once. The litany of accomplishments in the MIT Libraries during FY 2001/2002 suggests that this fiscal year was such a year. The months were remarkable not only for the sheer volume of positive progress, but also for the fact that change took place on so many different dimensions.

The detailed reports that follow this introduction provide ample evidence of the exceptional achievements that characterized the work of the Libraries during FY2001/2002. Even more notable, however, was the degree to which that work represented phenomenal progress toward the strategic goals established for the Libraries in 1999. This strategic plan, now in its fourth year of guiding the direction and priorities of the Libraries, has continued to provide a productive, effective framework for improving library services and operations.

Overview

Almost no aspect of the MIT Libraries’ organization escaped dramatic progress in FY2001/2002. If the staff of the Libraries seem a bit breathless there is good cause, as the following representative activities illustrate.

With targeted support from the provost, academic deans, and friends, the Libraries’ traditional and digital collections were strengthened in both emerging and existing areas of educational and research interest to MIT.

A new library management system was successfully launched, accompanied by a sufficiency of effort, angst, and aggravation. While there is much still to do to capitalize on the full potential of the Aleph system, the choice remains sound and the opportunities exciting. Even as substantial effort went into implementing the new library management system, additional information technology tools were developed and enhanced to serve the networked MIT community.

The Libraries also attended to their collection stewardship responsibilities, with particular regard to the Institute Archives, the government documents depository program, the collections in Building 14 (Hayden Libraries), and the demands and constraints of off-site storage management. Thanks to the generosity of an anonymous donor, work was begun on a modern preservation center – a first for the MIT Libraries.

Construction projects happily consumed a considerable amount of time and energy throughout the year. Progress toward improved Libraries facilities for MIT students and faculty has been sorely needed and is heartily welcomed. Following last summer’s Institute investment in compact shelving in the basement of Building 14, FY2001/2002 saw investments in a 24-hour study space for the Hayden libraries, improved security and working environments for Archives and Special Collections, improved quarters for Technology Systems staff, and the development of facilities to house the new donor-supported contemporary preservation program.

As always, Libraries’ staff were the power train that moved the Libraries forward in their phenomenal progress. Although the Libraries bid fond farewell to several senior staff who moved onward and upward in their careers, truly exceptional senior staff were recruited to fill their shoes, and equally exceptional staff were retained. Internal promotions continued to recognize the wonderful talent within the Libraries ranks. Nina Davis-Millis provided highly capable interim leadership of the Public Services directorate. James Mullins was promoted to the position of Associate Director for Administration effective as of September 1st. Mary Cabral accepted the position of Assistant to the Director in January. Following a nationwide search, Steven Gass was selected to become Associate Director for Public Services and promoted to that position in May 2002. After a similarly ambitious search, MacKenzie Smith joined the MIT Libraries as Associate Director for Technology, effective January 22nd. MacKenzie hit the ground running, and under her leadership enthusiasm about the importance and utility of the Libraries’ research agenda, and especially the DSpace project, grew by leaps and bounds

Strengthening Infrastructure and Relationships

Because the individual reports of the respective directorates detail and reflect upon progress toward strategic objectives of the Libraries during FY2001/2002, this report will focus largely on the Libraries’ efforts to strengthen the infrastructure and working relationships so critical to long-term success.

The first of these efforts was directed toward working within the Institute’s larger planning activities to develop a much-needed long-range facilities plan for the MIT Libraries. In June 2001 the Libraries’ senior administration began a series of meetings with the senior staff of the Institute’s Planning Office to identify and discuss the viability of a variety of potential sites for a new, combined science and engineering library facility. During the fall and winter, under the auspices of the Faculty Committee on the Library System, detailed research was conducted to document the needs of the MIT Libraries and to benchmark those needs against the status of libraries among MIT’s peer institutions.

With the May 2002 publication of the report of the Faculty Committee on the Library System entitled MIT Libraries: Meeting Critical Needs for the 21st Century, and the report’s positive reception within MIT’s faculty and administration, more detailed planning became possible. A provost-initiated program committee is expected to be formed in the near future. That committee will be charged with identifying program priorities and making recommendations for sites for a new library to combine science and engineering resources and services. Planning for the renovation of the Humanities Library is expected to follow thereafter.

A second set of efforts revolved around the importance of assuring continuous staff training and effective organizational structures. Changing technology creates demands for new library services and new ways of delivering services, and library staff members must have both the skills required to work in such new environments, and an organization that effectively supports their work.

As the MIT Libraries have gained practical experience with an information technology intensive service environment, it has become increasingly clear that staff skills must be continuously enhanced and extended. To this end, in FY2001/2002 the Libraries’ travel policies were reviewed and revised to insure that budgeted funds are used wisely and equitably. Likewise, during the year a significant sustained effort was applied to insure that Libraries staff were adequately trained in the use of the new library management system. Attention was also paid – and will continue to be paid – to creating an ergonomically appropriate environment for Libraries staff.

The MIT Libraries have long been noteworthy for their ability to operate an agile organization. Perhaps because service has always been a high priority, reorganization and realignment seem to come more easily to the intelligent and dedicated staff of these Libraries. The staff of the MIT Libraries are also admirably motivated to collect and utilize relevant data in their decision processes. Indeed, over the years, many of the Libraries’ most constructive organizational changes have originated in the very staff groups and departments that would be most directly affected by the recommended change.

In the spirit of this tradition, a number of reviews of the Libraries organizational and service delivery structure were undertaken in FY2001/2002. Reviews initiated during the year included the Reference Visioning Project; a review, reconfiguration and realignment of systems and technology support; a project to rethink instruction and orientation activities; and a new approach to providing reserve reading support for the Science and Humanities Libraries. In April 2002, following a careful analysis, the Institute Archives became a department of Collections Services reporting to the Associate Director for Collections Services. A DSpace Implementation Team studied and made recommendations regarding the Libraries’ necessary organizational response if we are to be successful at operating DSpace as a stable service to the MIT community.

The third group of infrastructure/relationship efforts in this fiscal year addressed the importance of partners and supporters to library initiatives. In FY2001/2002 the Libraries resource development activities made great strides in building effective relationships within the Institute. The proof of this achievement was manifest in the number and size of proposals being requested, and of gifts being designated to the Libraries as the year progressed. Among the more noteworthy programmatic initiatives of the year were the Honor with Books program, which broke new ground in presenting gift options to families of MIT undergraduates, and the numerous opportunities presented to the Libraries to discuss the excitement of a contemporary library with Institute development staff, alumni/ae groups, and MIT Clubs.

The DSpace project presented a substantive opportunity for the MIT Libraries to collaborate formally with the MIT Press. Over 100 MIT Press out-of-print books in digital form have been added to DSpace. By tracking usage statistics MIT Press will be able to determine the level of interest that exists for these books.

Acknowledgements

The Libraries were privileged in FY2001/2002 to continue their participation in such important Institute activities as the Council on Educational Technology and the Information Technology Architecture Group. The DSpace team and Libraries Steering Committee deeply appreciated the continued engagement of Hewlett Packard Company in the Libraries’ research program, and greatly valued the opportunity to work closely with the exceptional Hewlett Packard staff who came to MIT to collaborate on this partnership.

The MIT Libraries were also most grateful for the ongoing support and interest of the Andrew W. Mellon Foundation in the DSpace project, and for the enthusiasm for the DSpace project that emerged from within the leadership of Cambridge/MIT Institute. As always, Academic Computing and Information Systems were enthusiastic and capable collaborators in furtherance of the Libraries mission and goals. For the Libraries’ progress in physical planning and renovation activities, thanks go to a host of MIT staff and administrators. The Libraries’ ambitious facilities improvement program would surely have sputtered and stalled without the support of the Institute’s space planning, campus planning, facilities, and construction management groups.

The MIT Libraries are indebted to many groups and individuals, both inside and outside the Libraries, for a year of tremendous progress. Much has been accomplished, and there is much still to do. It is a rare privilege to work with such capable colleagues to provide library support to students and faculty of the caliber found in every discipline and department at MIT.

Finally, this report would not be complete without acknowledging the steadfastness of the MIT Libraries staff in the wake of the devastating events of September 11, 2001. Despite their personal fears and concerns, the staff of the MIT Libraries found strength in one another and in their commitment to providing a safe and sympathetic environment for the MIT community in a time of great anxiety. Thanks to the staff of the Libraries, our facilities remained open and our work went on, providing MIT students with a stable and secure space to think, study, and re-imagine normalcy. I am personally proud to work with such a caring, committed staff.

-- Ann J. Wolpert

More information about the MIT Libraries can be found on the World Wide Web at http://libraries.mit.edu/

 


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This page was last updated on 08/09/07